FAQs & Troubleshooting
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120 Results
- 51I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 52I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 53Windows 10 Support Information
- 54What is the difference between the toner cartridge and the drum unit?
- 55A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 56Verify if the Brother machine has a dial tone
- 57Store One Touch and Speed Dial numbers on my Brother machine for easy dialing.
- 58In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 59Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 60Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 61Why does the LCD of my machine display "CHANGE DRUM SOON"?
- 62The machine does not print anything.
- 63How do I program the date and time?
- 64How do I clear the message "MFC is Busy" or "Connect Failure"?
- 65Can I confirm that the FAX was sent correctly?
- 66When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 67How can I clear the "PLS OPEN COVER" error message on LCD?
- 68How do I clear the "Awaiting Redial" error?
- 69I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 70Cannot print after a Windows 10 update (June 2020)
- 71My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 72The downloaded driver's name is different from my machine's name. (Linux)
- 73When printing with monochrome laser printer, the print position shifts. (Linux)
- 74I want to print using CUPS while keeping SELinux enabled. (Linux)
- 75Uninstall printer drivers (Linux)
- 76Windows 7 Support Information
- 77I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 78I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 79Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 80Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 81How do I clean the Scanner to improve the copy or fax quality?
- 82I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 83What does "MACHINE ERROR XX" mean?
- 84When trying to print from Mac OS® X the print queue is stopped.
- 85When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 86Paper size settings are unavailable when I print from OpenOffice (Linux)
- 87I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 88All print jobs are aborted and nothing is printed. (Linux)
- 89Open the Control Panel (For Windows)
- 90Install the built-in drivers (For Windows 8 and Windows 10)
- 91The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 92Change or delete an existing One Touch or Speed Dial number.
- 93Do I need a telephone line to send and receive faxes with my Brother machine?
- 94I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 95Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 96I can receive a fax, but cannot receive a telephone call.
- 97How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 98I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 99The keys on the control panel do not respond.
- 100What is Distinctive Ring and how do I program it?