FAQs & Troubleshooting
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228 Results
- 51Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 52(Video) Fill the ink tanks
- 53Printing/ Scanning with a mobile device
- 54Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 55Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 56Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 57I cannot make borderless prints.
- 58Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 59The edge of glossy paper is smudged.
- 60Wrong Paper Size / Wrong Paper
- 61When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 62What is the recommended paper?
- 63Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 64I cannot install Brother drivers on Debian 10 or later (Linux)
- 65Cannot print after a Windows 10 update (June 2020)
- 66I cannot save a file downloaded from the Brother support website (For Windows)
- 67(Video) Unpack your Brother machine
- 68Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 69Delete print jobs from the print queue.
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71Print a web page from iPrint&Scan when using an Android™ mobile device.
- 72Open the "Scanners and Cameras" and Properties.
- 73Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 74Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 75Unable to Scan AX
- 76Unable to Print XX
- 77When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 78Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 79Print using only the black ink tank when the Color tanks have run out.
- 80I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 81Cover is Open
- 82I'm using Windows XP. I cannot scan with the USB cable.
- 83Reset the network settings to the factory default.
- 84Important points you need to confirm before configuring your Brother machine for a wireless network.
- 85When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 86Set the date and time
- 87The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 88I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 89I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 90I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 91Wireless setup is requesting a WPS PIN to complete the setup
- 92I am unable to print from a client PC to a printer on a print server. (Linux)
- 93"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 94I get a TS error when trying to print on a wireless network.
- 95Set up your Brother machine on a wireless network.
- 96I cannot print using my Brother machine on a wireless network (Mac)
- 97Printing result in Windows Photo Viewer is light.
- 98How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 99Make a two-sided copy of an ID card.
- 100Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.