FAQs & Troubleshooting
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Latest |
235 Results
- 5101/09/2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 5201/09/2022Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 5330/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5422/08/2022Configure the Scan to Email Feature (Linux)
- 5510/08/2022(Video) Replace Toner
- 5609/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5728/07/2022Update the Driver or Firmware for your Brother machine
- 5826/07/2022Configure and use the Scan Key Tool (Linux)
- 5919/07/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6030/06/2022I can print but cannot scan via network. (For Mac)
- 6123/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6209/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 6414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6511/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6607/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6701/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6824/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 6924/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7017/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7115/11/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7210/11/2021Open the Control Panel (For Windows)
- 7314/10/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7412/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7531/03/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 7624/03/2021Set up your Brother machine on a wireless network.
- 7719/03/2021I get a TS error when trying to print on a wireless network.
- 7819/03/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7902/03/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8022/02/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 8116/02/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 8229/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8324/12/2020Printing/ Scanning with a mobile device
- 8424/12/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8515/10/2020Install PaperPort™ 12SE onto Windows 10.
- 8614/09/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8727/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8816/07/2020Cannot print after a Windows 10 update (June 2020)
- 8906/07/2020Scan using XSane or GIMP (Linux)
- 9006/07/2020Important points for specifying the scan area (Linux)
- 9106/07/2020What driver package format is supported by my Linux distribution?
- 9202/06/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9302/06/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9413/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9511/05/2020Enable the Brother machine's network interface.
- 9606/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 9706/04/2020Delete a network scanner entry. (Linux)
- 9819/03/2020Check the remaining ink or toner level (Linux)
- 9925/12/2019Protect your Brother machine against unauthorised access over the network
- 10003/12/2019The downloaded driver's name is different from my machine's name. (Linux)