FAQs & Troubleshooting
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190 Results
- 51Where can I find my Brother machine's serial number?
- 52How do I print envelopes?
- 53The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 54I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 55I cannot scan when using SELinux (Security-Enhanced Linux)
- 56Command List of brscan. (Linux)
- 57I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 58Open the Control Panel (For Windows)
- 59Install the built-in drivers (For Windows 8 and Windows 10)
- 60The printer status is Offline or Paused.
- 61My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 62I cannot scan via USB. (Mac OS X)
- 63Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 64I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 65The ink cartridges run out very quickly. Is there any reason for that?
- 66Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 67Create or view a XML Paper Specification document
- 68I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 69I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 70When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 71"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 72When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 73When I print, the pages are smudged with ink. What should I do?
- 74Where is the USB port on the machine?
- 75How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 76Improve poor print quality.
- 77Is there a way to view how much ink is remaining?
- 78How do I replace the Ink Cartridge?
- 79I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 80Where do I find manuals for my Brother machine?
- 81I cannot install Brother drivers on Debian 10 or later (Linux)
- 82My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 83The downloaded driver's name is different from my machine's name. (Linux)
- 84The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 85Large characters are printed incorrectly. (Linux)
- 86Print command (LPR) (Linux)
- 87I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 88Configure scan settings without administrator privileges (Linux)
- 89I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 90The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 91Can I print from and scan to iPhone, iPod touch and iPad?
- 92I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 93I cannot print from my computer via USB.
- 94I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 95How do I clear the message "Unusable Device / Please Disconnect USB Device"?
- 96When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 97Why is it necessary for my machine to go through regular cleaning cycles?
- 98In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 99Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 100Why does my computer become unresponsive when using the USB interface to connect the Brother machine?