FAQs & Troubleshooting
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236 Results
- 51Where can I find the serial number for my unit?
- 52How do I clear the message "MFC is Busy" or "Connect Failure"?
- 53When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 54The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 55When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 56I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 57I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 58I cannot install the driver when using the Driver Install Tool. (Linux)
- 59I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 60Configure the Scan to Email Feature (Linux)
- 61Configure and use the Scan Key Tool (Linux)
- 62What driver package format is supported by my Linux distribution?
- 63I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 64I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 65When I print images, the quality is not good (Linux)
- 66Paper size settings are unavailable when I print from OpenOffice (Linux)
- 67My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 68The downloaded driver's name is different from my machine's name. (Linux)
- 69The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 70I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 71Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 72Large characters are printed incorrectly. (Linux)
- 73Print command (LPR) (Linux)
- 74I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 75When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 76I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 77I installed scan-key-tool, but it does not work. (Linux)
- 78When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 79Command List of brscan. (Linux)
- 80Delete a network scanner entry. (Linux)
- 81Important points for specifying the scan area (Linux)
- 82Uninstall Scan-key-tool. (Linux)
- 83How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 84I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 85I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 86I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 87I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 88To install the printer driver easily using a tool. (Linux)
- 89I want to print using CUPS while keeping SELinux enabled. (Linux)
- 90Firewall port requirements of the Scan Key Tool (Linux)
- 91Windows 10 Support Information
- 92I cannot save a file downloaded from the Brother support website (For Windows)
- 93The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 94Check the firmware version.
- 95Delete print jobs from the print queue.
- 96Download a file from the "Downloads" section and save it to Windows 8 computer.
- 97Open the Control Panel (For Windows)
- 98The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 99The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 100The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.