HL-5040
![]() |
FAQs & Troubleshooting |
25 Results
Sort by:
- 109/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 225/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 305/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 427/01/2014I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 527/01/2014How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 614/05/2013Printouts have toner specks.
- 713/05/2013Printouts have a curl or wave.
- 810/05/2013Printouts have wrinkles or creases.
- 910/05/2013Black toner marks appear across the page.
- 1010/05/2013White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 1110/05/2013White lines appears down the page.
- 1210/05/2013Lines appears across the page.
- 1310/05/2013White lines appear across the page.
- 1409/05/2013Printouts are with gray background.
- 1509/05/2013Printouts are faint.
- 1608/05/2013The image is ghosted.
- 1726/04/2013White spots appear in areas of dense black printing.
- 1826/04/2013Vertical black lines appear on the printout.
- 1925/04/2013Output sheets are completely black.
- 2016/11/2011When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 2102/11/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 2202/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 2317/10/2006The printer prints unexpectedly or it prints garbage.
- 2416/10/2006Printouts (envelopes) have creases.
- 2530/03/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?