FAQs & Troubleshooting
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99 Results
- 51The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 52What do the indicator lights mean?
- 53How do I clean the platen roller?
- 54Pages don't print. What should I do?
- 55How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 56I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 57When printing using the optional roll printer case (PA-RC-001), gaps between lines may decrease or blurred characters may be printed.
- 58How do I print from a computer or mobile device?
- 59The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 60How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 61How do I connect the printer to my computer using a USB cable?
- 62The printed image is out of alignment.
- 63The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 64Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 65I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 66The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 67I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 68Some of the print options in OpenOffice do not work. (Linux®)
- 69I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 70Where can I find my Brother printer's serial number?
- 71How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 72The latest printer driver was successfully installed, but the driver did not update correctly.
- 73How to open the Devices and Printers window
- 74P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 75What kinds of software are available for this printer?
- 76Installing the software
- 77Can I print out the printer settings?
- 78How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 79How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 80The DATA indicator has turned off even though data remains in the printer.
- 81The side margins are incorrect.
- 82What is the JPEG printing and how can I use it?
- 83The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 84How do I transfer templates to the printer?
- 85Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 86The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 87What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 88What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 89How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 90How to connect to a DC power outlet (optional)
- 91How to charge the rechargeable Li-ion battery
- 92I connected multiple printers of the same model to one computer but can only print from one of them.
- 93How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 94How do I print vertical text? (P-touch Editor 5.x for Windows)
- 95How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 96How to identify your Operating System (OS) for Windows or Mac
- 97How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 98The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 99The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)