FAQs & Troubleshooting
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216 Results
- 1Open LBX files created in P-touch Editor in Pro Label Tool
- 2Power Supply
- 3What Android™ mobile application can I use?
- 4Using the Communication Settings (for Windows)
- 5How do I connect the printer to my computer via Wi-Fi® using an access point?
- 6Can I check the printer's usage log?
- 7I cannot print using FLe tape and get an error message.
- 8When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 9I cannot print using a HSe cassette.
- 10What iOS mobile application can I use?
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12Using the Printer Setting Tool (for Mac)
- 13How do I uninstall the printer driver?
- 14Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 15I cannot print after updating the firmware or font data.
- 16Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 17Can I set the printer to turn on its wireless LAN settings when I turn on the printer? (for Windows)
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19How can I connect my printer wirelessly?
- 20Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 21Can I use the app with my iPad? (iPrint&Label)
- 22Where can I download Brother iPrint&Label? (iPrint&Label)
- 23How is the print head cleaning cassette used?
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 26Using P-touch Template Settings
- 27Can I change the barcode settings like barocde size? (iPrint&Label)
- 28Can I apply device setting changes to another printer?
- 29What are WPA-PSK/WPA2-PSK, TKIP and AES?
- 30I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 31Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 32P-touch Editor crashes when I open it on my Mac.
- 33I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 34Where can I find my Brother printer's serial number?
- 35How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 36How to open the Devices and Printers window
- 37The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 38Can I create a label with time&date? (iPrint&Label)
- 39What is P-touch Library?
- 40Where can I find the IP addresses of my computer and the printer?
- 41I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 42(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 44How to identify your Operating System (OS) for Windows or Mac
- 45How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 46How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 47Where can I download the latest P-touch Editor for Mac?
- 48Installing the software
- 49Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 50Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.