FAQs & Troubleshooting
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194 Results
- 1Can I check the printer's usage log?
- 2How can I connect the printer and my Android™ mobile device wirelessly?
- 3How do I connect the printer to my computer via Wi-Fi®?
- 4How can I connect the printer and my Apple mobile device wirelessly?
- 5Using the Printer Setting Tool (for Windows)
- 6I cannot establish a connection using Wireless Direct.
- 7The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
- 8The printer stops while printing, or the tape is cut in the middle of the text.
- 9I cannot print using a HSe cassette.
- 10Using the P-touch Utility (for Mac)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 13How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 14Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 15The tape got jammed or stuck in the printer.
- 16The paper settings specified from the server computer are not reflected on the client computer.
- 17Where can I find the printer's network settings, such as IP address?
- 18Where can I download the latest P-touch Editor for Mac?
- 19I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 20How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 21Installing the software
- 22Which brands of Ni-MH rechargeable batteries do you recommend?
- 23Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 24How to identify your Operating System (OS) for Windows or Mac
- 25Where can I find my Brother printer's serial number?
- 26How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 27Half cut labels are printed, although the "Half Cut" option is not selected.
- 28What is P-touch Library?
- 29Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 30Can I use the app with my iPad? (iPrint&Label)
- 31Where can I download Brother iPrint&Label? (iPrint&Label)
- 32How do I uninstall the printer driver?
- 33How is the print head cleaning cassette used?
- 34P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 35Using the Communication Settings (for Windows)
- 36Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 37How to delete the registry information and files related to the printer driver
- 38How can I reset the printer?
- 39What iOS mobile application can I use?
- 40When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 41I tapped my Android™ device against my P-touch to use the NFC function, but it was not recognized.
- 42Where can I find the IP addresses of my computer and the printer?
- 43I cannot connect my machine to the wireless network.
- 44I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 45Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 46How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 47How do I disable broadcasting the printer to AirPrint-compatible devices?
- 48When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 49Can I quickly connect the printer to my mobile device?
- 50What is WEP?