FAQs & Troubleshooting
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210 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Install the Brother iPrint&Scan application (for mobile device)
- 3What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 4(Video) Load A4/Letter papers
- 5(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7(Video) Fill the ink tanks
- 8Load Paper in the Multi‑purpose Tray (MP Tray)
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10(Video) Set up your Brother machine
- 11Refill Ink
- 12Check the Print Alignment from Your Brother Machine
- 13What is Brother iPrint&Scan?
- 14The printer status is Offline or Paused.
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Printer Jam or Paper Jam
- 17Set up your Brother machine on a wireless network (Windows/macOS)
- 18Other Problems
- 19What driver package format is supported by my Linux distribution?
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21Enable the Brother machine's network interface.
- 22My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 23Check the Print Quality
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25(Video) Connect telephone line and power cords
- 26(Video) Load Envelopes
- 27Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 28(Video) When I print photos, the color quality is not good.
- 29One or more of my colors are not printing (blank).
- 30Reset Your Machine
- 31Export an address book and import it to another machine
- 32Check ink level, then press [OK]
- 33I cannot print using my Brother machine on a wired network (Windows/macOS)
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 36How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 37Printing/ Scanning with a mobile device
- 38Cover is Open
- 39Out of Memory
- 40(Video) How to Email Print
- 41Enter Text on Your Brother Machine.
- 42Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 43Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 46Protect your Brother machine against unauthorised access over the network
- 47How to identify your Operating System (OS).
- 48Change the printer driver settings (Windows)
- 49Paper Size Mismatch
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).