FAQs & Troubleshooting
Popular |
265 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Fill the ink tanks
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Correct the Paper Feed to Clear Vertical Lines
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6Check the Print Quality
- 7Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 8Set up a Brother machine and your mobile device on a wireless network
- 9Sleep
- 10Change the Print Setting Options When Having Printing Problems
- 11Paper Jam
- 12Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 13Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 14Check the Print Alignment from Your Brother Machine
- 15The printer status is Offline or Paused.
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17(Video) Unpack your Brother machine
- 18(Video) Load A4/Letter paper
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20How to identify your Operating System (OS).
- 21Print using only the black ink tank when the Color tanks have run out.
- 22The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 23Scan multiple pages into one file instead of each scan being saved as a separate file.
- 24Add your Brother machine with AirPrint (macOS)
- 25Delete print jobs from the print queue.
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 29(Video) Set up your Brother machine
- 30One or more of my colors are not printing (blank).
- 31I cannot print using my Brother machine on a wireless network (Mac)
- 32Easy Scan to E-mail
- 33Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 34I cannot make borderless prints.
- 35Change the printer driver settings (Windows/macOS)
- 36When I print photos, the color quality is not good.
- 37Paper Size Mismatch
- 38When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 39(Video) Connect telephone line and power cords
- 40Refill Ink
- 41Load envelopes
- 42My Brother machine could not be found over the network when I installed drivers on my computer.
- 43What is Brother iPrint&Scan?
- 44The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 45I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 46Manual Feed
- 47When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 48When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 49I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 50Install the built-in drivers (For Windows 8 and Windows 10)