FAQs & Troubleshooting
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299 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2(Video) Load A3/Ledger paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5(Video) Load A4/Letter paper
- 6Paper Jam
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9(Video) Fill the ink tanks
- 10Improve poor print quality.
- 11Document Jam
- 12Paper Size Mismatch
- 13Other Problems
- 14Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Refill Ink
- 17Setup a Brother machine on a wireless (Wi-Fi) network.
- 18What is Brother iPrint&Scan?
- 19Correct the Paper Feed to Clear Vertical Lines
- 20Ink Low
- 21No Paper / No Paper Fed
- 22Paper Tray not detected/ Paper Tray #1 not detected
- 23Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 24Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 25(Video) Connect telephone line and power cords
- 26The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 27Out of Memory
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29(Video) Set up your Brother machine
- 30(Video) Unpack your Brother machine
- 31Add your Brother machine with AirPrint (macOS)
- 32Telephone Line Interference/VoIP.
- 33Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 34Print the Network Configuration Report
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Set up a Scan to Network Profile
- 37How to identify your Operating System (OS).
- 38Change the printer driver settings (Windows/macOS)
- 39Unable to Print XX
- 40Check the Print Quality
- 41Load A3, Ledger, or Legal Size Paper in Tray #1
- 42Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 43The printer status is Offline or Paused.
- 44Print using only the black ink tank when the Color tanks have run out.
- 45Load A4, Letter, or Executive Size Paper in Tray #1
- 46Load Paper in the Multi-purpose Tray (MP Tray)
- 47Reset the Network Settings to Factory Default
- 48Change the Print Setting Options When Having Printing Problems
- 49Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 50One or more of my colors are not printing (blank).