FAQs & Troubleshooting
Popular |
164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Install the Brother Mobile Connect application (for mobile device)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Set Telephone Line Compatibility for Interference and VoIP Systems
- 5(Video) Paper is Jammed in the Manual Feed Slot
- 6(Video) Paper is Jammed inside the Machine
- 7The color of your printouts is not what you expected
- 8(Video) Paper is Jammed in the Paper Tray
- 9Adjust color settings by using the custom setting in the printer driver (Windows only)
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11The printer status is Offline or Paused.
- 12(Video) Paper is Jammed in the Back of the Machine
- 13What driver package format is supported by my Linux distribution?
- 14(Video) Paper is Jammed in the 2-sided Tray
- 15My Brother machine could not be found over the network when I installed drivers on my computer.
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Uneven color density across the page
- 18(Video) Set up your Brother machine
- 19I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 20Color offset
- 21Document Jam
- 22Toner scatter or toner stain
- 23Vertical colored streaks or bands appear on the page
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 26I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 27Ghosting images
- 28Check the remaining ink or toner level (Linux)
- 29Export an address book and import it to another machine
- 30How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 31I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 32Correct the Color Printing
- 33Wireless setup is requesting a WPS PIN to complete the setup
- 34I cannot print on a wireless (Wi-Fi) network (Windows)
- 35Delete print jobs from the print queue.
- 36Change the printer driver settings (Windows)
- 37What is the recommended paper?
- 38I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40What is the default password for my BRAdmin or Web Based Management?
- 41No Paper / No Paper Tray1/Tray2/MP Tray
- 42Can I use non-Brother or third party supplies with the Brother machine?
- 43Media Type Mismatch or Media Mismatch
- 44Enable the Brother machine's network interface.
- 45I cannot find some option in the Printing preferences. (For Windows)
- 46Cannot Print ##
- 47What is the default password for my Brother machine?
- 48Add your Brother machine with AirPrint (macOS)
- 49I cannot print full-page photos or images using Email Print.
- 50Cannot print after a Windows 10 update (June 2020)