FAQs & Troubleshooting
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330 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Replace the Waste Toner Box
- 3What is Brother iPrint&Scan?
- 4(Video) Replace the Toner Cartridge
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7Cartridge Error
- 8(Video) Unpack your Brother machine
- 9Document Jam
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 122-sided Disabled
- 13Curled or wavy
- 14Print Unable ##
- 15Can I print in monochrome if one of the color toners run out?
- 16(Video) Set up your Brother machine
- 17(Video) Load an Envelope (Manual Feed Slot)
- 18The printer status is Offline or Paused.
- 19I cannot scan via network.
- 20Scan multiple pages into one file instead of each scan being saved as a separate file.
- 21Paper is Jammed underneath the Paper Tray
- 22Scan Using Secure Function Lock 3.0
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24WT Box End Soon
- 25Print as a Booklet Automatically (Windows)
- 26Add your Brother machine with AirPrint (macOS)
- 27Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 28Easy Scan to E-mail
- 29Print as a Poster (Windows)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31(Video) Connect telephone line and power cords
- 32How to identify your Operating System (OS).
- 33Authentication Error, contact your administrator.
- 34I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 35Use voice mail on the same line as my Brother machine.
- 36Uneven color density across the page
- 37Manual Feed
- 38Toner Low
- 39Paper is Jammed in the Back of the Machine
- 40Colors are light or faint on the whole page
- 41Replace Fuser
- 42Blank page or some colors are missing.
- 43Document is Jammed in the Top of the ADF Unit
- 44Printing/ Scanning with the Cloud
- 45What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 46What is the default password for my Brother machine?
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 49Configure and use PC-FAX (CUPS) (Linux)
- 50Cannot print after a Windows 10 update (June 2020)