FAQs & Troubleshooting
Popular |
251 Results
- 1Jam Rear (With Video Instructions)
- 2I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 3What is Toner Continue Mode?
- 4Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 5(Video) Replace Toner
- 6My Brother machine could not be found over the network when I installed drivers on my PC.
- 7Connect your Brother machine to your mobile device via a wireless router or access point.
- 8Scan multiple pages into one file instead of each scan being saved as a separate file.
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10How to identify your Operating System (OS).
- 11Print both sides of paper or a booklet automatically
- 12What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 13(Video) Load A4/Letter paper
- 14Select Receive mode.
- 15Jam 2-sided
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17Jam Inside (With Video Instructions)
- 18Wrinkles or creases
- 19I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 20Set up your Brother machine on a wireless network.
- 21I cannot find some option in the Printing preferences. (For Windows)
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23Add your Brother machine with AirPrint (macOS)
- 24Enable the Brother machine's network interface.
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26(Video) Connect telephone line and power cords
- 27(Video) Load an Envelope (Manual Feed Slot)
- 28Self-Diagnostic
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Printing/ Scanning with a mobile device
- 32Toner Low or Prepare New Toner Cartridge
- 33The printer status is Offline or Paused.
- 34Load paper in the paper tray
- 35The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 36Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 37Can I print from or scan to Android™ Smartphone?
- 38Jam Tray (With Video Instructions)
- 39Image skewed
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42Where can I download Brother iPrint&Scan application for Mac?
- 43I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 44Protect your Brother machine against unauthorised access over the network
- 45The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 46What is Distinctive Ring and how do I program it?
- 47Lines across the page
- 48Replace Drum
- 49"Offline" appears on the Status Monitor.
- 50What is the difference between the toner cartridge and the drum unit?