FAQs & Troubleshooting
Popular |
231 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9What driver package format is supported by my Linux distribution?
- 10Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12Print the Network Configuration Report
- 13I cannot make borderless prints.
- 14Change the printer driver settings (Windows/macOS)
- 15Print using only the black ink cartridge when the Color cartridges have run out.
- 16After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 17(Video) Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM (Windows)
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Document Jam/too Long
- 20Reset the network settings to the factory default.
- 21Load envelopes
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 23Protect your Brother machine against unauthorised access over the network
- 24Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26Load paper in the paper tray
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28Use voice mail on the same line as my Brother machine.
- 29One or more of my colors are not printing (blank).
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31Add your Brother machine with AirPrint (macOS)
- 32How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 33When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 34Delete print jobs from the print queue.
- 35Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38I still receive the error message "Paper Jam" after I removed the jammed paper.
- 39What is Brother Web Connect?
- 40Ink Low
- 41Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 42What is Distinctive Ring and how do I program it?
- 43What is the recommended paper?
- 44I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 47I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49Scan from the Brother iPrint&Scan application using Windows Phone.
- 50Cannot Detect Ink Volume