FAQs & Troubleshooting
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333 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2What is Brother iPrint&Scan?
- 3Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 4Paper Jam
- 5Can I print from or scan to Android™ Smartphone?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7Delete print jobs from the print queue.
- 8I cannot find some option in the Printing preferences. (For Windows)
- 9I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 10Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 13The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17Stop my Brother machine from automatically redialing a number.
- 18What is the Network Shared printing?
- 19Can I print from and scan to iPhone, iPod touch and iPad?
- 20Change the printer driver settings (Windows/macOS)
- 21Print using only the black ink cartridge when the Color cartridges have run out.
- 22How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 23When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 27Important points you need to confirm before configuring your Brother machine for a wireless network.
- 28Change the number of times my Brother machine rings before it answers.
- 29The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 30The printer status is Offline or Paused.
- 31When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 32Scan and save a document in PDF format (Scan to File)
- 33The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 34Replace Ink
- 35I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 36I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 37Configure the Scan to Email Feature (Linux)
- 38Cannot print after a Windows 10 update (June 2020)
- 39I cannot scan when using SELinux (Security-Enhanced Linux)
- 40I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 41I installed scan-key-tool, but it does not work. (Linux)
- 42Uninstall the scanner driver. (Linux)
- 43I cannot print using my Brother machine on a wireless network (Windows)
- 44ControlCenter3 displays a blank screen at startup (Windows)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Protect your Brother machine against unauthorised access over the network
- 47How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 48Scan from the Brother iPrint&Scan application using Windows Phone.
- 49Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.