FAQs & Troubleshooting
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251 Results
- 1Load paper in the paper tray
- 2Will my settings and stored faxes remain in the machine's memory if I turn the machine off?
- 3I cannot find some option in the Printing preferences. (For Windows)
- 4Where can I get FaceFilter Studio and what can I do with this application?
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Can I print from or scan to Android™ Smartphone?
- 7Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 8Can I use voice mail on the same line as my Brother machine?
- 9Replace Ink
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11Configure a cover page for PC-FAX.
- 12Can third party ink be used to refill the ink cartridges?
- 13I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 14Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 15The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 16Can I use AirPrint with my Brother machine?
- 17Delete numbers stored in my Brother machine's Caller ID History.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19No Paper Fed
- 20Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 21Which E-mail packages are compatible with ControlCenter3?
- 22When I print, the pages are smudged with ink. What should I do?
- 23Where is the USB port on the machine?
- 24Paper Jam
- 25When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 26Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 27The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 28Open the Control Panel (For Windows)
- 29Set the Brother machine to prevent public access to certain features.
- 30When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 31I still receive the error message "Paper Jam" after I removed the jammed paper.
- 32How to identify your Operating System (OS).
- 33I am unable to change my Brother machine's Receive Mode.
- 34Stop my Brother machine from automatically redialing a number.
- 35Do I need a telephone line to send and receive faxes with my Brother machine?
- 36Send a fax
- 37Where can I find the ink cartridges for my new Brother machine?
- 38Make my copied images lighter or darker.
- 39When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 40Verify if the Brother machine has a dial tone
- 41Scan multiple pages into one file instead of each scan being saved as a separate file.
- 42Print using only the black ink cartridge when the Color cartridges have run out.
- 43Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 44Forward a fax to another fax machine when my machine has a mechanical problem.
- 45When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 46What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 47Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 48When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 49What driver package format is supported by my Linux distribution?
- 50I installed scan-key-tool, but it does not work. (Linux)