FAQs & Troubleshooting
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327 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4My Brother machine could not be found over the network when I installed drivers on my computer.
- 5(Video) Toner set
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Paper is Jammed inside the Machine
- 9(Video) Paper is Jammed in the Paper Tray
- 10Replace the Toner Cartridge
- 11Brother iPrint&Scan cannot find my Brother machine (macOS)
- 12What is Brother iPrint&Scan?
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15(Video) Paper is Jammed in the 2-sided Tray
- 16Curled or wavy
- 17Faint
- 18Print on envelopes, labels, or thick paper from the manual feed slot.
- 19Image skewed
- 20Turn Off Memory Receive
- 21Set up your Brother machine on a wireless network.
- 22(Video) Cannot Detect
- 23White lines down the page
- 24White lines, bands or ribbing across the page
- 25Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28Document Jam
- 29White lines across the page
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Set the 2-sided Printing for Received Faxes
- 32Self-Diagnostic
- 33Toner Low or Prepare New Toner Cartridge
- 34Store Incoming Faxes in the Machine's Memory
- 35(Video) Paper is Jammed in the Back of the Machine
- 36Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 37Set the F/T Ring Time (Fast Double-ring)
- 38(Video) 2-sided Disable or 2-sided Disabled
- 39Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 40Lines across the page
- 41Hollow print
- 42Load Paper in the Paper Tray
- 43Dial Restriction for Fax sending.
- 44How to identify your Operating System (OS).
- 45Adjust the Machine's Volume
- 46Set up my Brother machine to forward the received faxes to another location.
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 49Change the Fax Forwarding Number
- 50Set Telephone Line Compatibility for Interference and VoIP Systems