FAQs & Troubleshooting
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327 Results
- 1Replace Drum
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3(Video) Toner set
- 4(Video) Paper is Jammed inside the Machine
- 5My Brother machine could not be found over the network when I installed drivers on my computer.
- 6Replace the Toner Cartridge
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Set up your Brother machine on a wireless network.
- 9Document Jam
- 10I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 11Set the Number of Rings Before the Machine Answers (Ring Delay)
- 12(Video) 2-sided Disable or 2-sided Disabled
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14(Video) Paper is Jammed in the Back of the Machine
- 15Reset Your Brother Machine
- 16(Video) Paper is Jammed in the 2-sided Tray
- 17(Video) Paper is Jammed in the Paper Tray
- 18Print on envelopes, labels, or thick paper from the manual feed slot.
- 19Scan multiple pages into one file instead of each scan being saved as a separate file.
- 20Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 21Scan Unable XX
- 22Load Documents in the Automatic Document Feeder (ADF)
- 23Send an Email with User Authentication
- 24Set the F/T Ring Time (Fast Double-ring)
- 25The printer status is Offline or Paused.
- 26Adjust the Machine's Volume
- 27Use voice mail on the same line as my Brother machine.
- 28Manual Feed
- 29Size Mismatch
- 30Image skewed
- 31(Video) Update the Driver or Firmware for your Brother machine
- 32The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 33The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 34How to identify your Operating System (OS).
- 35Choose the Correct Receive Mode
- 36No Toner
- 37Toner Low or Prepare New Toner Cartridge
- 38Scan to Email Attachment
- 39When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 40(Video) Cannot Detect
- 41I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 42Lines across the page
- 43Set Telephone Line Compatibility for Interference and VoIP Systems
- 44Send an Email Securely Using SSL/TLS
- 45Export the Certificate and Private Key
- 46Import a Certificate and Private Key
- 47Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 50The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.