FAQs & Troubleshooting
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363 Results
- 1Page skewed
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Can I print from or scan to Android™ Smartphone?
- 4White spots or black spots at 3.7 in. (94 mm) intervals
- 5Replace Drum
- 6Black lines down the page
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8How do I know which receive mode to select?
- 9Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 10Jam MP Tray
- 11Print on labels and envelopes from the MP tray.
- 12Replace Fuser
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Add your Brother machine with AirPrint (macOS)
- 15When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16Reduce printing noise
- 17What is AirPrint?
- 18Scan Unable xx
- 19How do I make my faxed documents lighter or darker? (Fax Contrast)
- 20I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 21Size Error DX
- 22Curled or wavy
- 23Wrinkles or creases
- 24Print the Network Configuration List
- 25What driver package format is supported by my Linux distribution?
- 26Pre-Required Procedures (Linux)
- 27A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 28I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 29The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 30I still receive the error message "Drum End Soon", "Replace (Parts) Drum (Unit)" or "Drum Stop" after I replace the drum unit with a new one.
- 31The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 32Replace Laser
- 33Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 34Jam Inside
- 35White lines down the page
- 36Lines across the page
- 37Gray background
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39Configure and use the Scan Key Tool (Linux)
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41I cannot print using my Brother machine on a wireless network (Windows)
- 42Enable the Brother machine's network interface.
- 43Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 44Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46Configure and use the Scan to Network feature (For Windows)
- 47The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 48Printing/ Scanning with a mobile device
- 49The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 50Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.