FAQs & Troubleshooting
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346 Results
- 1Replace Toner
- 2Duplex Disabled
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4I cannot install Brother drivers on Debian 10 or later (Linux)
- 5What driver package format is supported by my Linux distribution?
- 6Pre-Required Procedures (Linux)
- 7Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 8White lines across the page
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Print Unable
- 12How can I prevent public access to certain features on my Brother machine?
- 13Store numbers on my Brother machine for easy dialing from the PC.(For users who installed the Internet fax feature into their Brother machines.)
- 14Print on envelopes, labels, or thick paper from the manual feed slot.
- 15Important points for specifying the scan area (Linux)
- 16Check Connection
- 17Document Jam
- 18JAM DUPLEX
- 19REPLACE DRUM
- 20Reset the network settings to the factory default (video instructions).
- 21Reset the network settings to the factory default (video instructions available)
- 22Hollow print
- 23Configure and use PC-FAX (CUPS) (Linux)
- 24How to identify your Operating System (OS).
- 25I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 26I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 27Scan Unable
- 28Can I print from or scan to Android™ Smartphone?
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 31Curled
- 32Store numbers on my Brother machine for easy dialing from the PC.
- 33Page skewed
- 34I can print but cannot scan via network. (For Windows)
- 35I am having a problem receiving faxes.
- 36What does "COMM.ERROR" on the LCD display mean?
- 37Configure the Scan to Email Feature (Linux)
- 38I cannot send a fax using PC-FAX (Windows 10)
- 39I installed scan-key-tool, but it does not work. (Linux)
- 40When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 41Uninstall Scan-key-tool. (Linux)
- 42I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 43Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 44A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 49Open the "Scanners and Cameras" and Properties.
- 50Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.