FAQs & Troubleshooting
Popular |
286 Results
- 1I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 2Can I print from or scan to Android™ Smartphone?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Load envelopes, labels, or thick paper into the manual feed slot.
- 5I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 6Load paper.
- 7"Paper Jam Rear" error appears on the LCD. What should I do?
- 8Protect your Brother machine against unauthorised access over the network
- 9How do I know the current network configuration?
- 10How do I load legal size paper in the paper tray?
- 11How do I clean white or black spots on printed documents?
- 12How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 15How can I change the print resolution?
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 17Delete print jobs from the print queue.
- 18I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 19What driver package format is supported by my Linux distribution?
- 20I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 21I am unable to print from a client PC to a printer on a print server. (Linux)
- 22Pre-Required Procedures (Linux)
- 23Check the IP addresses of your PC and the Brother machine
- 24How can I improve poor print quality ?
- 25Configure and use PC-FAX (CUPS) (Linux)
- 26Delete a network scanner entry. (Linux)
- 27The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 28Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 29I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 30Which E-mail packages are compatible with ControlCenter3?
- 31What are the recommended specifications for the paper I should use on my product?
- 32"Document Jam" error appears on the LCD. What should I do?
- 33Printing on thick paper or transparencies.
- 34Why doesn't the machine answer when receiving a call?
- 35My FAX/MFC will not Dial. Why?
- 36How do I factory reset the print server?
- 37I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 38I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 39When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 40I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 41My Brother machine misfeeds paper.
- 42In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 43When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
- 44Cannot print after a Windows 10 update (June 2020)
- 45I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 46I cannot scan when using SELinux (Security-Enhanced Linux)
- 47How to identify your Operating System (OS).
- 48I can print but cannot scan via network. (For Windows)
- 49The paper is skewed when it's printed.
- 50When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".