FAQs & Troubleshooting
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281 Results
- 51How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 52When printing from my Apple Mac OS 10.x the print is coming out mirrored.
- 53I'm using Mac OS® X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?
- 54How do I set up an answering machine (TAD) to work on the same line as my FAX/MFC?
- 55Scan a document in Mac OS X 10.6.
- 56The message "No Device" appears when starting the "Status Monitor". What can I do?
- 57"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 58I am having issues with the paper feed. What can I do?
- 59Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 60When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 61The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 62How can I re-install the drivers?
- 63The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 64What does "COMM.ERROR" on the LCD display mean?
- 65When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 66What is Multi-Function Link Pro Suite?
- 67Where is the full User's Guide? I can't find enough information in the paper manual.
- 68Vertical streaks appear in my copies.
- 69I'm unable to access the memory (media) card in the media slot. What can I do?
- 70Configure and use PC-FAX (CUPS) (Linux)
- 71Scan using XSane or GIMP (Linux)
- 72I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 73Print command (LPR) (Linux)
- 74Uninstall the scanner driver. (Linux)
- 75Configure scan settings without administrator privileges (Linux)
- 76Windows 10 Support Information
- 77Open the Control Panel (For Windows)
- 78Verify the Brother machine connected to the Wired Network (For Macintosh)
- 79What is the Network Shared printing?
- 80I cannot print from my computer via USB.
- 81When I scan a document using ControlCenter, the scanned file size is too big.
- 82I cannot print from my computer via network. (For Macintosh)
- 83I cannot print from my computer via network. (For Windows)
- 84Windows 7 Support Information
- 85"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 86I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 87How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 88When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 89In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 90Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 91How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 92How do I know which receive mode to select?
- 93I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 94Is there any way to view how much ink is remaining?
- 95Uninstall the drivers (Windows)
- 96I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 97What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 98I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 99I cannot install the driver when using the Driver Install Tool. (Linux)
- 100My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)