FAQs & Troubleshooting
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338 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2Print using only the black ink cartridge when the Color cartridges have run out.
- 3Can I print from or scan to Android™ Smartphone?
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Enable the Brother machine's network interface.
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10What is Brother iPrint&Scan?
- 11What driver package format is supported by my Linux distribution?
- 12Pre-Required Procedures (Linux)
- 13The printer status is Offline or Paused.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 20Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 21Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 22I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Protect your Brother machine against unauthorised access over the network
- 25The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 26Locate files scanned with ControlCenter3 (For Windows)
- 27How do I know which side up my photo paper should be in the tray?
- 28Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 29I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 30I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 31Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 32Scan from the Brother iPrint&Scan application using Windows Phone.
- 33Delete print jobs from the print queue.
- 34Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 37Change the printer driver settings (Windows/macOS)
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 40Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 41Set up your Brother machine on a wireless network.
- 42Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44Scan and save a document in PDF format (Scan to File)
- 45I cannot print using my Brother machine on a wireless network (Mac)
- 46The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 49I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 50I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.