FAQs & Troubleshooting
Popular |
303 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 2Load paper in the paper tray
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 5I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 6I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 9The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 10Can I print from or scan to Android™ Smartphone?
- 11Can I use voice mail on the same line as my Brother machine?
- 12How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 13Why doesn't the machine answer when receiving a call?
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15Configure a cover page for PC-FAX.
- 16I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 17What driver package format is supported by my Linux distribution?
- 18Why doesn't my Brother machine have a dial tone?
- 19Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 20One or more of my colors are not printing (blank). What can I do?
- 21Paper Jam
- 22How do I load envelopes into my machine?
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24Install PaperPort™ 12SE / 14SE onto Windows 10.
- 25How to identify your Operating System (OS).
- 26How do I clear the message "Cannot Detect" from the display?
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28Which E-mail packages are compatible with ControlCenter3?
- 29Where is the USB port on the machine?
- 30How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 31In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 32Configure the Scan to Email Feature (Linux)
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37Delete numbers stored in my Brother machine's Caller ID History.
- 38How do I know which side up my photo paper should be in the tray?
- 39When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 40The printer status is Offline or Paused.
- 41The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 42Scan and save a document in PDF format (Scan to File)
- 43The ink cartridges run out very quickly. Is there any reason for that?
- 44What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
- 45When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 46Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 47Can I print directly onto DVDs or CDs?
- 48Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 49My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 50I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)