FAQs & Troubleshooting
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122 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2How do I transfer label or slip templates?
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 5The paper settings specified from the server computer are not reflected on the client computer.
- 6(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 7I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 8How do I install/change the RD roll?
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 11What Android™ mobile application can I use?
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 14I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 15How do I transfer label templates with P-touch Transfer Express?
- 16How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 20Creating a label with GIMP (Linux®)
- 21How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 24(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 25Installing the LPR driver and CUPS wrapper driver (Linux®)
- 26Adding a custom media size for continuous tape (Linux®)
- 27The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 28How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 31How to identify the printer's firmware version
- 32"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 33(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34What is the Label List? (P-touch Editor 5.x for Windows)
- 35I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 36Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 37I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 38Uninstalling the printer drivers (Linux®)
- 39Creating a label with OpenOffice (Linux®)
- 40Can I directly operate my printer from a self-developed application software and print a label?
- 41The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 42How to identify your Operating System (OS) for Windows or Mac
- 43How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 44Are there any drivers available for FreeBSD? (Linux®)
- 45Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 46(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47How to open the Devices and Printers window
- 48I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 49I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 50Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)