FAQs & Troubleshooting
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242 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2Use Remote Update to download files to your printer from an FTP server
- 3How to print a label using AirPrint (For Mac)
- 4Wireless setup: Connect your printer to your computer.
- 5P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 6I got an error while installing the printer driver. (Linux®)
- 7Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 8How do I transfer label or slip templates?
- 9(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 10I cannot connect my printer and print via Bluetooth® on macOS 12.
- 11(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 12What iOS mobile application can I use?
- 13The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 14Installing the software
- 15Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 16My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 17How can I connect my printer wirelessly?
- 18How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 20How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 21A security warning appears when accessing Web Based Management via HTTPS.
- 22(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 23How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 24When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 25Poor print quality when printing on narrow labels. (iPrint&Label)
- 26Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 27I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 28What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 29Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 30(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 31I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 32How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.10 or later)
- 33How to identify your Operating System (OS) for Windows or Mac
- 34How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 35What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 36I cannot connect my printer to the wireless network with WPS when using WPA3.
- 37When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 38Where can I find my Brother printer's serial number?
- 39(Video) 2-color Printing is not possible.
- 40Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 41What is the default User ID and Password for BRAdmin Light or Professional?
- 42(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 43(Video) The message "Cassette not installed" is displayed on the print monitor screen. What should I do?
- 44Using the Communication settings (for Windows)
- 45P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 46(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 47(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 48How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 49How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 50How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)