FAQs & Troubleshooting
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222 Results
- 1Poor print quality when printing on narrow labels. (iPrint&Label)
- 2I cannot print.
- 3Printing is not possible. (USB connection)
- 4(Video) Small characters or thin lines are printed faintly.
- 5How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 7Adding a custom media size for continuous tape / roll (Linux®)
- 8How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 9I cannot connect my printer to the wireless network with WPS when using WPA3.
- 10I cannot connect my printer to a Windows 11 computer via USB.
- 11(Video) 2-color Printing is not possible.
- 122-color Printing is not possible.
- 13How to uninstall the printer driver and software
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15Creating a label with OpenOffice (Linux®)
- 16A security warning appears when accessing Web Based Management via HTTPS.
- 17Where can I find my Brother printer's serial number?
- 18How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20What iOS mobile application can I use?
- 21How can I connect my printer wirelessly?
- 22P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
- 23P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 12 or earlier).
- 24Can I use the app with my iPad? (iPrint&Label)
- 25How do I transfer label templates with P-touch Transfer Express?
- 26How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 27How do I install/change the label roll?
- 28PostScript data cannot be printed or is printed in the text format. (Linux®)
- 29Wireless setup: Connect your printer to your computer.
- 30Installing the software
- 31I cannot install the printer driver.
- 32I got an error while installing the printer driver. (Linux®)
- 33Creating a label with GIMP (Linux®)
- 34P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 35I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
- 36I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 37Using the Communication settings (for Windows)
- 38How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 39Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 40Can I directly operate my printer from a self-developed application software and print a label?
- 41How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 42When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 43What are the cleaning sheets for? When do I use them?
- 44How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 45When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 46How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 47I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 48What Android™ mobile application can I use?
- 49When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 50Can I use iPrint&Label with another company's printers? (iPrint&Label)