FAQs & Troubleshooting
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240 Results
- 1How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 22-color Printing is not possible.
- 3How do I transfer label templates with P-touch Transfer Express?
- 4When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 5I cannot print.
- 6Where can I download the latest P-touch Editor for Mac?
- 7The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 8How do I transfer label or slip templates?
- 9The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 10Where can I find my Brother printer's serial number?
- 11What iOS mobile application can I use?
- 12I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 13What kind of paper can I use for Print Service Plugin?
- 14I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 15How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 16How to identify your Operating System (OS) for Windows or Mac
- 17What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 18(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 19(Video) 2-color Printing is not possible.
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21Can I change the barcode settings like barocde size? (iPrint&Label)
- 22Can I change the barcode protocol inside the templates? (iPrint&Label)
- 23Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 24If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 25Can I use the app with my iPad? (iPrint&Label)
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 28What is the default User ID and Password for BRAdmin Light or Professional?
- 29How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 31Creating a label with OpenOffice (Linux®)
- 32What is the compatible barcode protocol? (iPrint&Label)
- 33How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 34How to identify the printer's firmware version
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36(Video) When I print many continuous labels, part of the label data is printed twice.
- 37What do the indicator lights mean?
- 38How do I connect the printer to my computer using a USB cable?
- 39How to delete the registry information and files related to the printer driver
- 40How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 41What is the Label List? (P-touch Editor 5.x for Windows)
- 42(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 43(Video) When I print a long label or many labels continuously, printing suddenly stops.
- 44What are the cleaning sheets for? When do I use them?
- 45(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 46I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 48How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 49What Android™ mobile application can I use?
- 50When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.