FAQs & Troubleshooting
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197 Results
- 1What are the cleaning sheets for? When do I use them?
- 2I cannot print.
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I cannot install the printer driver.
- 6What Android™ mobile application can I use?
- 7The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 8Installing the software
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10Using the Printer Setting Tool (for Mac)
- 11How to identify your Operating System (OS) for Windows or Mac
- 12Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14Where can I find my Brother printer's serial number?
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16I got an error while installing the printer driver. (Linux®)
- 17(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19(Video) 2-color Printing is not possible.
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 24Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 25Some of the print options in OpenOffice do not work. (Linux®)
- 26P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 27I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 28(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 29Where can I download the latest P-touch Editor for Mac?
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 32Where can I download Brother iPrint&Label? (iPrint&Label)
- 33(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34(Video) When I print many continuous labels, part of the label data is printed twice.
- 35(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 36Creating a label with GIMP (Linux®)
- 37Small characters or thin lines are printed faintly.
- 38P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 39Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 40How to identify the printer's firmware version
- 41Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 42Poor print quality when printing on narrow labels. (iPrint&Label)
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44How to uninstall the printer driver and software
- 45What is the default User ID and Password for BRAdmin Light or Professional?
- 46How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 47When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 48How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 49P-touch Editor crashes when I open it on my Mac.
- 50How to install Brother software on a computer not connected to the Internet