FAQs & Troubleshooting
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228 Results
- 1Printing is not possible. (USB connection)
- 2How do I transfer label templates with P-touch Transfer Express?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 8Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10How do I install/change the label roll?
- 11Where can I download the latest P-touch Editor for Mac?
- 12Which interface cable can I use?
- 13What Android™ mobile application can I use?
- 14P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 15Can I use the app with my iPad? (iPrint&Label)
- 16Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 17I got an error while installing the printer driver. (Linux®)
- 18Can I set a different media width when using an OpenOffice template? (Linux®)
- 19I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 20I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 21Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 22I cannot print from RedHat or CentOS. (Linux®)
- 23Small characters or thin lines are printed faintly.
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25How do I reset network setting?
- 26When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 27How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 28Labels are jammed in the machine or are not ejected correctly after printing.
- 29How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 30How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 31P-touch Editor crashes when I open it on my Mac.
- 32My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 33I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 34I cannot print from the client computer to the printer on the print server. (Linux®)
- 35Uninstalling the printer drivers (Linux®)
- 36Creating a label with GIMP (Linux®)
- 37Adding a custom media size for continuous tape / roll (Linux®)
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39How to identify the printer's firmware version
- 40How can I print using Portrait? (iPrint&Label)
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 43When I print many continuous labels, part of the label data is printed twice.
- 44(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 45How to delete the registry information and files related to the printer driver
- 46How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 47How to identify your Operating System (OS) for Windows or Mac
- 48How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 49(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 50How to use Excel data to print labels (P-touch Editor 5.x for Windows)