FAQs & Troubleshooting
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153 Results
- 1I cannot install the printer driver.
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5How to uninstall the printer driver and software
- 6What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 7I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 8Creating a label with GIMP (Linux®)
- 9I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 10Where can I download the latest P-touch Editor for Mac?
- 11The power button does not light up.
- 12Installing the LPR driver and CUPS wrapper driver (Linux®)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14A data transmission error appears on the computer when trying to print a label.
- 15Creating a label with OpenOffice (Linux®)
- 16Can I set a different media width when using an OpenOffice template? (Linux®)
- 17(Video) Small characters or thin lines are printed faintly.
- 18"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 19Can I directly operate my printer from a self-developed application software and print a label?
- 20Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 21Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 22How to open the Devices and Printers window
- 23How to delete the registry information and files related to the printer driver
- 24The print is horizontally compressed and not shaped correctly.
- 25Printing is not possible. (P-touch Editor 5.0 for Mac)
- 26How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 27How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 28What are the cleaning sheets for? When do I use them?
- 29How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 30When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 31When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 32I cannot print.
- 33Print free-length labels with the set length (Linux®)
- 34Some of the print options in OpenOffice do not work. (Linux®)
- 35Adding a custom media size for continuous tape / roll (Linux®)
- 36I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 37Share your printer in Windows 7 in a network-shared environment.
- 38P-touch Editor crashes when I open it on my Mac.
- 39Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 40I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 41I cannot save the edited text file. (Linux®)
- 42I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 43Uninstalling the printer drivers (Linux®)
- 44I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 45Where can I find my Brother printer's serial number?
- 46Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 47How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 48Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 49I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)