FAQs & Troubleshooting
![]() |
Popular |
164 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 3P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 4How to uninstall the printer driver and software
- 5I cannot install the printer driver.
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7Uninstalling the printer drivers (Linux®)
- 8(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9How to identify your Operating System (OS) for Windows or Mac
- 10What is the Label List? (P-touch Editor 5.x for Windows)
- 11Where can I find my Brother printer's serial number?
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 16I cannot print.
- 17Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 18Can I set a different media width when using an OpenOffice template? (Linux®)
- 19(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 22I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 23Creating a label with OpenOffice (Linux®)
- 24How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 26Can I directly operate my printer from a self-developed application software and print a label?
- 27Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 28The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 29What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 30When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 31How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 32(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33How do I install/change the label roll?
- 34Where can I download the latest P-touch Editor for Mac?
- 35Why is the Status LED on the machine ORANGE?
- 36I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 37The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 38Creating a label with GIMP (Linux®)
- 39Adding a custom media size for continuous tape / roll (Linux®)
- 40Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 41Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 42How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 43Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 44"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 45The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 46How to delete the registry information and files related to the printer driver
- 47How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 48How to use the Numbering function (P-touch Editor 5.x for Windows)
- 49The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 50The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)