FAQs & Troubleshooting
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216 Results
- 1(Video) Load A4/Letter paper
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3(Video) Replace the Toner Cartridge
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5The printer status is Offline or Paused.
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Set up your Brother machine on a wireless network.
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 10Paper is Jammed in the 2-sided Tray
- 11Jam MP Tray
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Enable the Brother machine's network interface.
- 15How to identify your Operating System (OS).
- 16Reset the Network Settings to the Factory Settings
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Paper is Jammed in the Paper Tray
- 19Replace Drum
- 20(Video) Update the Driver or Firmware for your Brother machine
- 21Manage Your Network Machine Securely Using Web Based Management
- 22Manage Multiple Certificates
- 23Discover the MAC address of the Brother network card
- 24Wireless setup is requesting a WPS PIN to complete the setup
- 25Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 26What is Brother iPrint&Scan?
- 27Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Paper is Jammed inside the Machine
- 29Print the Network Configuration Report
- 30What is the default password for my Brother machine?
- 31Load and Print Thick Paper Using the Paper Tray
- 32Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 35Secure Print (Macintosh)
- 36Print on Both Sides of the Paper (Macintosh)
- 37I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 38(Video) Unpack your Brother machine
- 39Paper is Jammed in the Back of the Machine
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41I cannot print using my Brother machine on a wireless network (Mac)
- 42Send an Email with User Authentication
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 45What is AirPrint?
- 46Size mismatch
- 47Can I use non-Brother or third party supplies with the Brother machine?
- 48Install the optional lower tray
- 49Disable the APIPA protocol.
- 50Printing/ Scanning with a mobile device