FAQs & Troubleshooting
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203 Results
- 1Replace Drum
- 2(Video) Load A4/Letter paper
- 3Paper is Jammed inside the Machine
- 4Paper is Jammed in the Back of the Machine
- 5(Video) Replace the Toner Cartridge
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7What driver package format is supported by my Linux distribution?
- 8Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Print on Both Sides of the Paper (Windows®)
- 11(Video) Connect the cord
- 12Jam MP Tray
- 13My printer takes a long time to start printing when using Airprint. (iOS 16)
- 14Install a Certificate on Your Brother Machine
- 15Media Type Mismatch or Media Mismatch
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18(Video) Unpack your Brother machine
- 19Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 20How to identify your Operating System (OS).
- 21Size mismatch
- 22Wrinkles or creases
- 23What can happen if the wrong paper is used in your machine.
- 24Disable the APIPA protocol.
- 25Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 26Create a Self-signed Certificate
- 27Access Web Based Management
- 28In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 29I cannot connect my machine to a Windows 11 computer via USB.
- 30I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 31Create or Delete Your Print Profile (Windows®)
- 32Manage Multiple Certificates
- 33Load and Print Thick Paper and Labels Using the MP Tray
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 36The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 37What is Brother iPrint&Scan?
- 38Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 392-sided Disabled
- 40Toner Low or Prepare New Toner Cartridge
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 43Print Documents Securely Using SSL/TLS
- 44Check the Remaining Life of Parts
- 45Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 46Printing/ Scanning with a mobile device
- 47Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 48I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 49I cannot print from my computer via USB.
- 50Adjust the Machine's Volume