FAQs & Troubleshooting
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136 Results
- 1(Video) Load A4/Letter paper
- 2Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 3Paper is Jammed inside the Machine
- 4(Video) Replace the Toner Cartridge
- 5I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 6Paper is Jammed in the Paper Tray
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8The printer status is Offline or Paused.
- 9Load and Print Thick Paper Using the Paper Tray
- 10Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 11(Video) Set up your Brother machine
- 12(Video) Unpack your Brother machine
- 13Drum !
- 14Paper is Jammed in the Back of the Machine
- 15Jam MP Tray
- 16(Video) Update the Driver or Firmware for your Brother machine
- 17Change the printer driver settings (Windows/macOS)
- 18Reduce Toner Consumption
- 19Print on Both Sides of the Paper (Macintosh)
- 20Print on Both Sides of the Paper (Windows®)
- 21(Video) Connect the cord
- 22Paper is Jammed in the 2-sided Tray
- 23Size Error DX or Size Error 2-sided
- 24Can I use non-Brother or third party supplies with the Brother machine?
- 25Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 26Load and Print on Envelopes Using the MP Tray
- 27Load and Print Thick Paper and Labels Using the MP Tray
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29Reduce Printing Noise
- 30Drum End Soon
- 31Check the remaining ink or toner level (Linux)
- 32What kind of envelopes and labels are recommended for printing?
- 33Delete print jobs from the print queue.
- 34How to identify your Operating System (OS).
- 352-sided Disabled
- 36Toner Low or Prepare New Toner Cartridge
- 37My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 38I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 39Replace Drum
- 40Set Auto Power Off Mode
- 41Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 44Print both sides of paper or a booklet automatically
- 45Use a Macro from Your Computer (Windows®)
- 46Secure Print (Windows®)
- 47Install the optional lower tray
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49My Brother machine is unresponsive.
- 50I cannot install Brother drivers on Debian 10 or later (Linux)