FAQs & Troubleshooting
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136 Results
- 1Paper is Jammed in the Paper Tray
- 2Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper and Recycled Paper Using the Paper Tray
- 3Print as a Poster (Windows®)
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Envelope creases
- 6I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 7Paper is Jammed in the 2-sided Tray
- 8Jam MP Tray
- 9(Video) Load A4/Letter paper
- 10The printer status is Offline or Paused.
- 11Replace Drum
- 12(Video) Replace the Toner Cartridge
- 132-sided Disabled
- 14Print on Both Sides of the Paper (Windows®)
- 15(Video) Unpack your Brother machine
- 16Paper is Jammed in the Back of the Machine
- 17Paper is Jammed inside the Machine
- 18Check the remaining ink or toner level (Linux)
- 19Download a file from the "Downloads" section and save it to Windows 8 computer.
- 20Reduce Printing Noise
- 21Print both sides of paper or a booklet automatically
- 22Size Error DX or Size Error 2-sided
- 23Wrinkles or creases
- 24Reduce Toner Consumption
- 25I want to print using CUPS while keeping SELinux enabled. (Linux)
- 26Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Large characters are printed incorrectly. (Linux)
- 29Load and Print Thick Paper Using the Paper Tray
- 30Load and Print Plain Paper, Letterhead, Coloured Paper, Thin Paper, Recycled Paper and Bond Paper in the MP Tray
- 31(Video) Set up your Brother machine
- 32(Video) Connect the cord
- 33How to identify your Operating System (OS).
- 34Toner Low or Prepare New Toner Cartridge
- 35Secure Print (Windows®)
- 36Size mismatch
- 37Can I use non-Brother or third party supplies with the Brother machine?
- 38What can happen if the wrong paper is used in your machine.
- 39Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 40A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 41Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 42Black toner marks across the page
- 43Print as a Booklet (Windows®)
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45What driver package format is supported by my Linux distribution?
- 46Set Auto Power Off Mode
- 47Load and Print Thick Paper and Labels Using the MP Tray
- 48Media Type Mismatch or Media Mismatch
- 49The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 50Can I use AirPrint with my Brother machine?