FAQs & Troubleshooting
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172 Results
- 1My Brother machine could not be found over the network when I installed drivers on my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Replace Toner
- 4Add your Brother machine with AirPrint (macOS)
- 5How to identify your Operating System (OS).
- 6Set up your Brother machine on a wireless network
- 7Jam Tray (1)
- 8(Video) Set up your Brother machine
- 9I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12(Video) Load paper
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14Jam Inside (With Video Instructions)
- 15Set up a Brother machine and your mobile device on a wireless network
- 16Print both sides of paper or a booklet automatically
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18Can I print from or scan to Android™ Smartphone?
- 19I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 20Wireless setup is requesting a WPS PIN to complete the setup
- 21(Video) Update the Driver or Firmware for your Brother machine
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 24Toner Low or Prepare New Toner Cartridge
- 25Print on envelopes, labels or thick paper from the Manual feed slot
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28(Video) Connect the power cord
- 29Unpack the machine
- 30Open the Control Panel (For Windows)
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 33What is AirPrint?
- 34Clear paper jams.
- 35I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 36What driver package format is supported by my Linux distribution?
- 37Cannot print after a Windows 10 update (June 2020)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39What kind of envelopes and labels are recommended for printing?
- 40Load paper in the paper tray
- 41Delete print jobs from the print queue.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43What is Brother iPrint&Scan?
- 44Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 45Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 46Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 47What is the Network Shared printing?
- 48Can I print from and scan to iPhone, iPod touch and iPad?
- 49Self-Diagnostic
- 50TONER ENDED