FAQs & Troubleshooting
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171 Results
- 1(Video) Load paper
- 2My Brother machine could not be found over the network when I installed drivers on my PC.
- 3Set up your Brother machine on a wireless network
- 4(Video) Unpack your Brother machine
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Reset the print server to the default factory settings.
- 7I cannot print using my Brother machine on a wireless network (Mac)
- 8What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 9Jam Rear
- 10(Video) Connect the power cord
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Load paper in the paper tray
- 13(Video) Load an Envelope (Manual Feed Slot)
- 14What is Brother iPrint&Scan?
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 17Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 18The printer status is Offline or Paused.
- 19Clean the corona wire
- 20(Video) Replace Toner
- 21Enable the Brother machine's network interface.
- 22Set up a Brother machine and your mobile device on a wireless network
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26How to identify your Operating System (OS).
- 27Print the Network Configuration Report
- 28Add your Brother machine with AirPrint (macOS)
- 29I cannot print on a wireless (Wi-Fi) network (Windows)
- 30(Video) Set up your Brother machine
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Wireless setup is requesting a WPS PIN to complete the setup
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34"Offline" appears on the Status Monitor.
- 35What is AirPrint?
- 36Discover the MAC address of the Brother network card
- 37Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 38I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 39Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 40Change the printer driver settings (Windows/macOS)
- 41Self-Diagnostic
- 422-sided Disabled
- 43In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 44Drum !
- 45Print on envelopes, labels or thick paper from the Manual feed slot
- 46I get a TS error when trying to print on a wireless network.
- 47What kind of envelopes and labels are recommended for printing?
- 48Manual Feed
- 49Jam Inside (With Video Instructions)
- 50The BRAdmin Professional software is not able to locate the Brother machine on my network.