FAQs & Troubleshooting
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162 Results
- 1(Video) Replace Toner
- 2(Video) Load paper
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Load paper in the paper tray
- 5(Video) Unpack your Brother machine
- 6My Brother machine could not be found over the network when I installed drivers on my PC.
- 7(Video) Load an Envelope (Manual Feed Slot)
- 8How to identify your Operating System (OS).
- 9Replace Drum
- 10(Video) Update the Driver or Firmware for your Brother machine
- 11Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 12The printer status is Offline or Paused.
- 13Turn the Toner Save Mode on or off.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16Toner Low or Prepare New Toner Cartridge
- 17Jam Inside (With Video Instructions)
- 18Jam Tray (1)
- 19Reset the print server to the default factory settings.
- 20Where can I download Brother iPrint&Scan application for Mac?
- 21I cannot find some options in the Print dialog box (macOS 11 or later)
- 22Cannot print after a Windows 10 update (June 2020)
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24TONER ENDED
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26Manual Feed
- 27I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 28Add your Brother machine with AirPrint (macOS)
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31What kind of envelopes and labels are recommended for printing?
- 32Open the Control Panel (For Windows)
- 33I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 34Printing/ Scanning with a mobile device
- 35What is Brother iPrint&Scan?
- 36Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 38What is AirPrint?
- 39Change the printer driver settings (Windows/macOS)
- 402-sided Disabled
- 41What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 42The machine prints unexpectedly or it prints garbage.
- 43Jam Rear
- 44What is the BRAdmin Professional software used for?
- 45Print on envelopes, labels or thick paper from the Manual feed slot
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48The driver installation finished successfully but I cannot print. (Linux)
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.