FAQs & Troubleshooting
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212 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5Set up your Brother machine on a wireless network.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Paper is Jammed inside the Machine
- 8How to identify your Operating System (OS).
- 9(Video) Paper is Jammed in the Back of the Machine
- 10(Video) Paper is Jammed in the Paper Tray
- 11Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 14Toner Low or Prepare New Toner Cartridge
- 15Drum !
- 16Reset the Drum Counter
- 17Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19Manual Feed
- 20(Video) Unpack your Brother machine and install the toner cartridge
- 21I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23Send an Email Securely Using SSL/TLS
- 24Media Type Mismatch or Media Mismatch
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27Gray background
- 28Reset the Network Settings to the Factory Settings
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30(Video) Set up your Brother machine
- 31(Video) Load A4/Letter paper
- 32(Video) Load an Envelope (Manual Feed Slot)
- 33What is AirPrint?
- 34Cartridge Error
- 35TONER ENDED
- 36No Toner
- 37(Video) Cannot Detect
- 38Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 39Clean the Drum Unit Using Drum Dot Print
- 40Size Error DX or Size Error 2-sided
- 41Print as a Booklet Automatically (Windows)
- 42What is the default password for my Brother machine?
- 43Add your Brother machine with AirPrint (macOS)
- 44I am unable to print from a client PC to a printer on a print server. (Linux)
- 45I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 46What is Brother iPrint&Scan?
- 47Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48What is Toner Continue Mode?
- 49I cannot print from my computer via USB.
- 50Self-Diagnostic