FAQs & Troubleshooting
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124 Results
- 1(Video) Replace Toner
- 2I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 3How to identify your Operating System (OS).
- 4Replace Drum
- 5Jam Rear
- 6Jam 2-sided
- 7Jam Inside (With Video Instructions)
- 8(Video) Load A4/Letter paper
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10Print both sides of paper or a booklet automatically
- 11Drum !
- 12Load paper in the paper tray
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14Jam Tray (1)
- 15What do the LED indications mean?
- 16Clear paper jams.
- 17Open the Control Panel (For Windows)
- 18I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 19"Offline" appears on the Status Monitor.
- 20(Video) Unpack your Brother machine and connect the power cord.
- 21Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 22The printer status is Offline or Paused.
- 23Turn the Toner Save Mode on or off.
- 24Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 25Manual Feed
- 26Toner Low or Prepare New Toner Cartridge
- 27Clean the drum unit
- 28Clean the corona wire
- 29Delete print jobs from the print queue.
- 30Where can I download Brother iPrint&Scan application for Mac?
- 31I cannot print from my computer via USB.
- 322-sided Disabled
- 33Cancel print jobs using the printer control panel.
- 34(Video) Update the Driver or Firmware for your Brother machine
- 35Change the printer driver settings (Windows/macOS)
- 36Adjust the Brother machine's Sleep Time setting
- 37I cannot install the Brother printer driver (macOS 11 or later)
- 38(Video) Set up your Brother machine
- 39What is Toner Continue Mode?
- 40Print Unable or Print Unable XX
- 41My Brother machine has no power.
- 42What is the difference between the toner cartridge and the drum unit?
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44Clean the paper pick-up roller
- 45(Video) Load an Envelope (Manual Feed Slot)
- 46What driver package format is supported by my Linux distribution?
- 47Open the Status Monitor
- 48In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 49What is the recommended paper?
- 50Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
