FAQs & Troubleshooting
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186 Results
- 1The printer status is Offline or Paused.
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The machine does not print anything.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Can I print from DOS applications?
- 6What is the BRAdmin Professional software used for?
- 7What kind of USB cable should I use?
- 8What kind of paper can I use?
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 11What is a "Generic PCL Driver"?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Printer does not recognize the HDD/Compact Flash.
- 14What is a total paper input capacity of the HL-7000 series printers?
- 15I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 16Change the printer driver settings (Windows/macOS)
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18Can I print using the IPP protocol on Windows XP?
- 19When trying to print from Mac OS® X the print queue is stopped.
- 20What is the recommended paper?
- 21My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 22Pre-Required Procedures (Linux)
- 23LOAD LETTER is displayed on the printer LCD. What does it mean?
- 24I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 25Uninstall printer drivers (Linux)
- 26Windows 10 Support Information
- 27Delete print jobs from the print queue.
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 30What is 'Secure Printing' and how do I use it? (for Windows users)
- 31How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 32How do I print using the Duplex Unit?
- 33What factor determines the Drum life?
- 34The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 35I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 36What kind of memory can I use?
- 37Printouts have a curl or wave.
- 38What is APIPA?
- 39How do I disable the APIPA protocol?
- 40Where do I find the complete User's Guide?
- 41The printed letters are slanted, positioned incorrectly.
- 42Output sheets are completely black.
- 43The downloaded driver's name is different from my machine's name. (Linux)
- 44I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 45I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 46I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 47Install the built-in drivers (For Windows 8 and Windows 10)
- 48I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 49What is the Network Shared printing?
- 50I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.