FAQs & Troubleshooting
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167 Results
- 1What is a total paper input capacity of the HL-7000 series printers?
- 2How do I print a network configuration page?
- 3Delete print jobs from the print queue.
- 4I see the message "SIZE ERROR XXX" on the printer LCD. What does it mean?
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6The machine does not print anything.
- 7What is the BRAdmin Professional software used for?
- 8I cannot install the driver when using the Driver Install Tool. (Linux)
- 9Cannot print after a Windows 10 update (June 2020)
- 10The downloaded driver's name is different from my machine's name. (Linux)
- 11Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13The printer status is Offline or Paused.
- 14What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 15Where do I find a Parallel or USB interface cable?
- 16What kind of USB cable should I use?
- 17I see the message "PAPER JAM" on the printer LCD but I cannnot see any jammed paper. What should I do?
- 18When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 19I want to print using CUPS while keeping SELinux enabled. (Linux)
- 20Open the Control Panel (For Windows)
- 21What is the Network Shared printing?
- 22I cannot print from my computer via USB.
- 23How do I display the Quick Print Setup as a Toolbar?
- 24Printer does not recognize the HDD/Compact Flash.
- 25How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 26Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 27Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 28Print command (cupswrapper) (Linux)
- 29I am unable to print from a client PC to a printer on a print server. (Linux)
- 30Uninstall printer drivers (Linux)
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 33Can I print from or scan to Android™ Smartphone?
- 34Change the printer driver settings (Windows/macOS)
- 35How do I upgrade the firmware of my Brother print server?
- 36How to setup the Printer RAMDISK.
- 37When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 38The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 39Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 40When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 41Can I use non-Brother or third party supplies with the Brother machine?
- 42Can I print from DOS applications?
- 43How do I change the print server password?
- 44Print on both sides of the paper.
- 45How do I install additional memory?
- 46My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 47What kind of envelops should I use and how do I print on envelopes?
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Print command (LPR) (Linux)
- 50I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)