FAQs & Troubleshooting
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135 Results
- 1How do I print a Test page?
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The paper is skewed when it's printed.
- 4The printer prints unexpectedly or it prints garbage.
- 5Print on labels and envelopes from the MP tray.
- 6What driver package format is supported by my Linux distribution?
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8How to identify your Operating System (OS).
- 9I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 10Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12What is the printable area per page?
- 13What is the recommended paper?
- 14I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 15What do the LED indications mean?
- 16Can I use AirPrint with my Brother machine?
- 17The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 18What kind of paper can I use?
- 19How do I clear Jam Rear/ Duplex?
- 20What kind of memory can I use?
- 21White lines or bands or ribbing across the page.
- 22I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 23Delete print jobs from the print queue.
- 24Open the Control Panel (For Windows)
- 25Can I print from or scan to Android™ Smartphone?
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27My Brother machine misfeeds paper.
- 28What is a "Generic PCL Driver"?
- 29Can I print from DOS applications?
- 30What can happen if the wrong paper is used in your machine.
- 31What are the expected yields of the consumables?
- 32Cannot print after a Windows 10 update (June 2020)
- 33Paper size settings are unavailable when I print from OpenOffice (Linux)
- 34I am unable to print from a client PC to a printer on a print server. (Linux)
- 35A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 36When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 37Print overrun
- 38Drum End Soon
- 39Replace the toner cartridge
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43Large characters are printed incorrectly. (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 46To install the printer driver easily using a tool. (Linux)
- 47I want to print using CUPS while keeping SELinux enabled. (Linux)
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49"Offline" appears on the Status Monitor.
- 50The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
