FAQs & Troubleshooting
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131 Results
- 1How do I clear paper jams?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4What driver package format is supported by my Linux distribution?
- 5Does NC-2200w work with Windows Vista?
- 6What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 7The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 8Printouts have a curl or wave.
- 9How do I change the print server password?
- 10Print command (cupswrapper) (Linux)
- 11I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 12Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 13Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 14The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 15White lines appear across the page.
- 16I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18Cannot print after a Windows 10 update (June 2020)
- 19My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 20The downloaded driver's name is different from my machine's name. (Linux)
- 21Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 22I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 23I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 24Uninstall printer drivers (Linux)
- 25Delete print jobs from the print queue.
- 26Install the built-in drivers (For Windows 8 and Windows 10)
- 27The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29The paper is skewed when it's printed.
- 30How can I install the Web BRAdmin on Windows Server 2003?
- 31I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 32What kind of paper can I use?
- 33I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 34Printouts (envelopes) have creases.
- 35Lines appears across the page.
- 36Replace the drum unit.
- 37What can happen if the wrong paper is used in your machine.
- 38What is the recommended paper?
- 39What is the best printer driver to use-the PCL or BR-Script driver?
- 40How do I install additional memory?
- 41Output sheets are completely black.
- 42I cannot install the driver when using the Driver Install Tool. (Linux)
- 43The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 44I am unable to print from a client PC to a printer on a print server. (Linux)
- 45When printing with monochrome laser printer, the print position shifts. (Linux)
- 46Windows 10 Support Information
- 47What is the difference between the toner cartridge and the drum unit?
- 48I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 49What is the Network Shared printing?
- 50I cannot print from my computer via USB.