FAQs & Troubleshooting
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207 Results
- 1Load paper in the paper tray
- 2Jam Rear
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Cover is Open
- 5Install the optional lower tray
- 6Can I print from or scan to Android™ Smartphone?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Adjust color settings by using the custom setting in the printer driver
- 9Registration or Registration failed.
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11Replace Laser
- 12Jam Tray 1 / Jam Tray 2
- 13Jam MP Tray
- 14What is the Network Shared printing?
- 15What driver package format is supported by my Linux distribution?
- 16Protect your Brother machine against unauthorised access over the network
- 17Delete print jobs from the print queue.
- 18Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 21Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 22Condensation
- 23No Belt Unit
- 24When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 25Is my Brother machine compatible with Windows Vista?
- 26The color of your printouts is not what you expected
- 27Wrinkle
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 31The printer status is Offline or Paused.
- 32Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 33Replace WT Box
- 34Replace Toner
- 35Turn the Toner Save Mode on or off.
- 36Cannot print after a Windows 10 update (June 2020)
- 37The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 38Print command (LPR) (Linux)
- 39Print command (cupswrapper) (Linux)
- 40I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Possible solutions for print quality issues
- 43Use the Network Connection Repair Tool (Windows)
- 44"Offline" appears on the Status Monitor.
- 45The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 46Can I print on transparencies e.g. for overhead projectors?
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 49Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 50Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?