FAQs & Troubleshooting
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209 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5What driver package format is supported by my Linux distribution?
- 6Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8The printer status is Offline or Paused.
- 9Carry out calibration to improve the color density
- 10Jam Inside
- 11Can I print from or scan to Android™ Smartphone?
- 12Turn the Toner Save Mode on or off.
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16How to identify your Operating System (OS).
- 17Print data directly from the USB flash memory drive
- 18Delete print jobs from the print queue.
- 19Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 20Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 21Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 22Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 23Print on plain paper or bond paper from the Manual feed slot
- 24Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 25Adjust color settings by using the custom setting in the printer driver
- 26Belt End Soon
- 27I cannot print from my computer via network. (For Windows)
- 28Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 29What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 30I cannot connect to the print server using my web browser. What should I do?
- 31I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 32Jam Tray 1
- 33What kind of memory can I use?
- 34When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 35What is the BRAdmin Professional software used for?
- 36I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 37I cannot print from my computer via USB.
- 38Check the IP addresses of your PC and the Brother machine
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40Protect your Brother machine against unauthorised access over the network
- 41Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 44What is Brother iPrint&Scan?
- 45Print a web page from iPrint&Scan when using an Android™ mobile device.
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47Can I use AirPrint with my Brother machine?
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 50Change the printer driver settings (Windows/macOS)