FAQs & Troubleshooting
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209 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2The printer status is Offline or Paused.
- 3Reset the network settings to the factory default
- 4Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 5I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 6Jam Rear
- 7The color of printouts are not what I expected.
- 8Jam Inside
- 9What is Brother iPrint&Scan?
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 13Belt End Soon
- 14I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 15The paper is skewed when it's printed.
- 16The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 17The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 18When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 19What is the recommended paper?
- 20Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 21Adjust color settings by using the custom setting in the printer driver
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23Turn the Toner Save Mode on or off.
- 24The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 25Can I print on transparencies e.g. for overhead projectors?
- 26Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 29What is the BRAdmin Professional software used for?
- 30My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 31Uninstall the drivers. (Mac OS X 10.5)
- 32Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 35Delete print jobs from the print queue.
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Print a web page from iPrint&Scan when using an Android™ mobile device.
- 40Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 41Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 42Can I use AirPrint with my Brother machine?
- 43Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 44The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 45Can I print from and scan to iPhone, iPod touch and iPad?
- 46I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 47What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 48The printer prints unexpectedly or it prints garbage data.
- 49Print a Test page
- 50Drums End Soon/ Drum End Soon(X)