FAQs & Troubleshooting
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148 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 3JAM REAR
- 4Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 5How do I print a Test page?
- 6The printer status is Offline or Paused.
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8The printer prints unexpectedly or it prints garbage data.
- 9Print command (LPR) (Linux)
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 12JAM DUPLEX
- 13What is Toner Continue Mode?
- 14CARTRIDGE ERROR
- 15NO PAPER T1
- 16Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 17Clean the Drum Unit.
- 18Curled
- 19In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 20JAM INSIDE
- 21REPLACE DRUM
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23What driver package format is supported by my Linux distribution?
- 24Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 25Windows 10 Support Information
- 26Check the firmware version.
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28Open the Control Panel (For Windows)
- 29How to identify your Operating System (OS).
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 32DRUM STOP
- 33NO TONER
- 34Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 35FRONT COVER OPEN or FUSER COVER OPEN
- 36Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 37TONER LOW
- 38DRUM ERROR
- 39PRINT OVERRUN
- 40MEMORY FULL
- 41Wrinkles or creases
- 42What do the LED indications mean?
- 43SERVICE CALL
- 44When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 45What is the recommended paper?
- 46Print on both sides of the paper (Auto 2-sided/duplex Printing).
- 47Turn the Toner Save Mode on or off.
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 50Pre-Required Procedures (Linux)