FAQs & Troubleshooting
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149 Results
- 1The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 2The printer status is Offline or Paused.
- 3The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 4What is the BRAdmin Professional software used for?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 10When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 11Can I print from or scan to Android™ Smartphone?
- 12What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 13I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 14Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 15What do the LED indications mean?
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17Protect your Brother machine against unauthorised access over the network
- 18How to identify your Operating System (OS).
- 19I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 20I cannot print from my computer via network. (For Macintosh)
- 21The printer does not feed paper from the manual feed slot.
- 22Drum Life End Soon
- 23I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 24The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 25Can I print from DOS applications?
- 26What is the printable area per page?
- 27How do I change the print server password?
- 28My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 29When printing with monochrome laser printer, the print position shifts. (Linux)
- 30Windows 10 Support Information
- 31A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 32I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 33The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 34I cannot print from my computer via network. (For Windows)
- 35Does NC-2200w work with Windows Vista?
- 36Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 37Printouts have toner specks.
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 40I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 41To install the printer driver easily using a tool. (Linux)
- 42Download a file from the "Downloads" section and save it to Windows 8 computer.
- 43Open the Control Panel (For Windows)
- 44What is the Network Shared printing?
- 45Can I print from and scan to iPhone, iPod touch and iPad?
- 46When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 47I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 48What is a "Generic PCL Driver"?
- 49Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 50Uninstall the drivers. (Mac OS X 10.2 - 10.4)