FAQs & Troubleshooting
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149 Results
- 1Does NC-2200w work with Windows Vista?
- 2The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 3When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 4The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 5How do I change the print server password?
- 6Delete print jobs from the print queue.
- 7How do I factory reset the print server?
- 8Print command (LPR) (Linux)
- 9The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 14What are the expected yields of the consumables?
- 15What is the printable area per page?
- 16What driver package format is supported by my Linux distribution?
- 17The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 18When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 19Can I print from DOS applications?
- 20Can I print using the IPP protocol on Windows XP?
- 21I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 22Open the Control Panel (For Windows)
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Windows 10 Support Information
- 25Protect your Brother machine against unauthorised access over the network
- 26How to identify your Operating System (OS).
- 27A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 28Can I print from or scan to Android™ Smartphone?
- 29Change the printer driver settings (Windows/macOS)
- 30Windows 7 Support Information
- 31The paper is skewed when it's printed.
- 32How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 33The printer prints unexpectedly or it prints garbage.
- 34Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 35How can I change the printer settings?
- 36After I installed Sun JavaVM, some applications will not work correctly.
- 37What is a "Generic PCL Driver"?
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 40When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 41Uninstall the printer drivers (For Windows)
- 42Print the Network Configuration List.
- 43Output sheets are completely black.
- 44I cannot install the driver when using the Driver Install Tool. (Linux)
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46Large characters are printed incorrectly. (Linux)
- 47I am unable to print from a client PC to a printer on a print server. (Linux)
- 48I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 49Uninstall printer drivers (Linux)
- 50Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)