FAQs & Troubleshooting
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131 Results
- 1Cannot print after a Windows 10 update (June 2020)
- 2The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 3Does NC-2200w work with Windows Vista?
- 4Replace the drum unit.
- 5The printed letters are slanted, positioned incorrectly.
- 6The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7Can I use non-Brother or third party supplies with the Brother machine?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Install the built-in drivers (For Windows 8 and Windows 10)
- 10The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 11When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 12What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 13How can I activate/deactivate the Toner Save Mode?
- 14The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 15I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 16How do I print a Test page?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18What driver package format is supported by my Linux distribution?
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20Delete print jobs from the print queue.
- 21How to identify your Operating System (OS).
- 22I cannot print from my computer via network. (For Macintosh)
- 23When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 24The printer prints unexpectedly or it prints garbage.
- 25Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 26What do the LED indications mean?
- 27When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 28What is the printable area per page?
- 29What is the recommended paper?
- 30Print on both sides of the paper.
- 31Replace the toner cartridge
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33All print jobs are aborted and nothing is printed. (Linux)
- 34I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 35To install the printer driver easily using a tool. (Linux)
- 36The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 37I cannot print from my computer via USB.
- 38I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 39The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 40The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 41The printer does not feed paper from the manual feed slot.
- 42Print a Printer Settings page.
- 43Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 44How can I clean the inside of the printer?
- 45I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 46White lines appears down the page.
- 47White lines appear across the page.
- 48How can I clean the corona wire of the drum unit?
- 49Printouts are faint.
- 50My machine prints 2-sided when I select 1-sided printing in the driver (Linux)