FAQs & Troubleshooting
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131 Results
- 1Cannot print after a Windows 10 update (June 2020)
- 2Does NC-2200w work with Windows Vista?
- 3The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 4Replace the drum unit.
- 5Can I use non-Brother or third party supplies with the Brother machine?
- 6The printed letters are slanted, positioned incorrectly.
- 7How to identify your Operating System (OS).
- 8Install the built-in drivers (For Windows 8 and Windows 10)
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 11The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 17What is the recommended paper?
- 18What driver package format is supported by my Linux distribution?
- 19To install the printer driver easily using a tool. (Linux)
- 20Delete print jobs from the print queue.
- 21The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 22I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 23The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 24The paper is skewed when it's printed.
- 25The printer prints unexpectedly or it prints garbage.
- 26What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 27I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 28How can I activate/deactivate the Toner Save Mode?
- 29I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 30How do I print a Test page?
- 31How can I clean the inside of the printer?
- 32White lines appears down the page.
- 33Printouts are faint.
- 34White spots appear in areas of dense black printing.
- 35My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 36The downloaded driver's name is different from my machine's name. (Linux)
- 37I want to print using CUPS while keeping SELinux enabled. (Linux)
- 38The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 39Can I print from or scan to Android™ Smartphone?
- 40Change the printer driver settings (Windows/macOS)
- 41I cannot print from my computer via network. (For Macintosh)
- 42When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 43The printer does not feed paper from the manual feed slot.
- 44Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 45How can I change the printer settings?
- 46Print a Printer Settings page.
- 47Printouts have toner specks.
- 48Printouts have a curl or wave.
- 49What do the LED indications mean?
- 50When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.