FAQs & Troubleshooting
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154 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Does NC-2200w work with Windows Vista?
- 3The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 4How can I change the IP address using the ARP and PING commands?
- 5Can I print from or scan to Android™ Smartphone?
- 6What kind of memory can I use?
- 7What is the BROWNIE software?
- 8I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 9Can I use non-Brother or third party supplies with the Brother machine?
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11Delete print jobs from the print queue.
- 12Install the built-in drivers (For Windows 8 and Windows 10)
- 13The printer status is Offline or Paused.
- 14What kind of labels and transparencies can I use?
- 15What kind of paper should I avoid?
- 16What kind of envelopes should I avoid?
- 17What can happen if the wrong paper is used in your machine.
- 18How do I install additional memory?
- 19What driver package format is supported by my Linux distribution?
- 20Windows 10 Support Information
- 21Functions supported in the Windows 7 built-in drivers
- 22I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 23Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 24The machine does not print anything.
- 25I am unable to print from a client PC to a printer on a print server. (Linux)
- 26When do I need to upgrade the printer memory?
- 27What is a Print Server?
- 28I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 29Where do I find the complete User's Guide?
- 30I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31How do I monitor the status of the printer?
- 32What kind of USB cable should I use?
- 33How can I change the IP address?
- 34What kind of paper can I use?
- 35Can I print from DOS applications?
- 36I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 37Open the Control Panel (For Windows)
- 38A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 39Windows 7 Support Information
- 40Why are the alarm and data lights on?
- 41Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 42I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 43Replace the toner cartridge.
- 44How do I clear paper jams?
- 45Cannot print after a Windows 10 update (June 2020)
- 46To install the printer driver easily using a tool. (Linux)
- 47Can I print from and scan to iPhone, iPod touch and iPad?
- 48I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 49Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 50Where can I get the drivers and utilities that work with Mac OS X 10.6?