FAQs & Troubleshooting
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150 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 2Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 3The printer status is Offline or Paused.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Drum
- 6What is Brother iPrint&Scan?
- 7(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 8My Brother machine could not be found over the network when I installed drivers on my PC.
- 9Jam Inside
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 12Replace Toner
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17(Video) Load A5 paper
- 18(Video) Load A4/Letter paper
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22Jam Tray
- 23Load paper in the paper tray
- 24The Error LED is still on or flashing after I replace the drum unit with a new one.
- 25(Video) Set up your Brother machine
- 26Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 27I cannot print using my Brother machine on a wireless network (Windows)
- 28Where can I download Brother iPrint&Scan application for Mac?
- 29I cannot print using my Brother machine on a wireless network (Mac)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32How to identify your Operating System (OS).
- 33Cartridge Error
- 34Cover is Open
- 35Reset the network settings to the factory default
- 36Download a file from the "Downloads" section and save it to Windows 8 computer.
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39What is Toner Continue Mode?
- 40Check the IP addresses of your PC and the Brother machine
- 41Drum !
- 42Drum End Soon
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44Service Call
- 45What is the BRAdmin Professional software used for?
- 46"Offline" appears on the Status Monitor.
- 47What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Check the remaining ink or toner level (Linux)
- 50Delete print jobs from the print queue.