FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Cap. [Video instructions]
- 3How to Embroider on Bag. [Video instructions]
- 4How to use the the versatile magnetic frame [Video instructions]
- 5How to set up the cap frame driver. [Video instructions]
- 6How to Embroider on Pet Collar. [Video instructions]
- 7How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 8How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 9Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 10How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 11How to use the Round frame (PRPRFK1) [Video instructions]
- 12How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 13How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 14How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 15How to set up the cap frame. [Video instructions]
- 16How to Embroider on Clothes. [Video instructions]
- 17How to Embroider on Shoes. [Video instructions]
- 18"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 19Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 20Data cannot be saved to a USB flash drive
- 21Introducing the Brother Artspira application
- 22The App shows the message "No Supported Machines Found".
- 23How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 24How do I thread the machine? (Threading the upper thread)
- 25"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 26M1332002 appears on the Artspira app screen.
- 27Maintenance (Cleaning the bobbin case) [ Video ]
- 28Maintenance (Cleaning the thread paths of the upper threads)
- 29Stabilizers (Backing)
- 30There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 31I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 32Data cannot be transferred even though the machine number has been input. (M5622201)
- 33How to unsubscribe from Artspira
- 34About the contents and data treated by Artspira app
- 35M2513631 appears on the Artspira app screen.
- 36How to activate/deactivate key display optimization
- 37The App shows the message "Settings screen".
- 38"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 39Loops appear on the surface of the fabric when embroidering.
- 40"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 41"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 42"Needle bar case home position error." message appears on the LCD. What does it mean?
- 43E96001 appears on the Artspira app screen.
- 44M4345001 appears on the Artspira app screen.
- 45List of Error Messages for Artspira app (M#######/E#####)
- 46M4210001 appears on the Artspira app screen.
- 47How to specify/change key display optimization
- 48What is key optimization mode?
- 49"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 50"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
